Your privacy is our responsibility

77adb's Privacy Policy

How your personal information is collected, used, and kept secure — 77adb's complete privacy policy is described in detail here.

Introduction & Scope

This privacy policy applies to all users of the 77adb platform. By using the platform, you are considered to have agreed to the terms of this policy.

77adb gives the highest priority to the privacy of users in Bangladesh. We believe that your personal information is your own asset and that protecting it is our responsibility. This policy clearly describes what kind of information 77adb collects, why it collects it, and how that information is used.

This privacy policy applies to 77adb's website, mobile platform, and all related services. If you disagree with any part of this policy, please refrain from using our services. For any questions or concerns, you can contact us at [email protected].

This policy may be updated from time to time. For significant changes, we will notify you via a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Data Collection & Use

What information is collected

77adb may collect the following types of information:

Identity information: Your name, date of birth, and national identity details, provided during the registration and verification process.
Contact information: Mobile number and email address, used for account management and customer support.
Financial information: Your bKash, Nagad, or Rocket mobile banking number, transaction amounts, and history.
Technical information: IP address, device type, operating system, browser details, and log data.
Usage information: Your activity on the platform, preferred games, betting history, and session duration.
Cookie and tracking information: Information collected via cookies on our website (see section 5 for details).

Purpose of data collection

77adb uses your information for the following purposes:

To ensure account registration, verification, and management.
To process deposits, withdrawals, and other financial transactions.
To prevent fraud, detect deception, and ensure platform security.
To provide customer support and resolve your requests and complaints.
To personalize your platform experience according to your preferences.
To monitor and enforce responsible gaming policies.
To inform you about relevant promotional offers and updates (if you have given consent).
For statistical analysis to improve our services.

Data retention period

77adb retains your personal information only for as long as it is needed to fulfill the required purpose. Specifically:

Information collected while your account is active will be retained.
Even after an account is closed or deactivated, certain information may be retained as required by legal obligations, dispute resolution, or fraud investigations.
Records of financial transactions will be retained for a specified period in accordance with applicable regulations.
Information that is no longer needed will be securely deleted or anonymized.

Sharing information with third parties

77adb does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

Payment processors: Information necessary to complete transactions via bKash, Nagad, and Rocket is shared with these service providers.
Service partners: With trusted partners who assist with technical infrastructure, analytics, or customer support, who operate under strict confidentiality agreements.
Legal requirements: To comply with court orders, lawful requests from investigative authorities, or other legal obligations.
Fraud prevention: With relevant authorities to identify and prevent financial crimes or fraudulent activity.

Outside of the above circumstances, no information will be shared with any third party without your explicit consent.

Cookies, Security & Your Rights

Cookies and tracking technologies

The 77adb platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.

Essential cookies: Ensure core platform functionality, such as maintaining login sessions and security verification.
Functionality cookies: Remember your preferences and language settings so you have the same experience on your next visit.
Analytics cookies: Collect statistics to understand how the platform is used, which helps improve services.

You can control or disable cookies through your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work properly.

Data protection and security

77adb takes advanced technical and operational measures to protect your information:

SSL encryption: All data exchanged between you and our servers is encrypted using SSL/TLS technology.
Secure data storage: Stored information is kept in encrypted form and only authorized personnel can access specific data.
Regular security audits: Regular security reviews are conducted to identify and address potential vulnerabilities.
Staff training: Our staff are trained in data protection and are required to follow privacy policies.
Two-factor authentication: A two-step verification system is in place to prevent unauthorized access to accounts.

There are some unavoidable risks in transmitting information over the internet. However, 77adb is committed to maintaining the highest possible security standards.

Your rights

As a user of 77adb, you have the following rights regarding your own information:

Right of access: You can request to know what information we hold about you.
Right to correction: You can request correction of inaccurate or incomplete information about you.
Right to erasure: In certain circumstances you can request deletion of your information, though this may be limited by legal obligations or dispute resolution needs.
Right to object to processing: You can object to the processing of your information for specific purposes.
Right to withdraw from marketing: The right to opt out of promotional communications applies at any time.
Data portability: In certain cases, the right to receive your information in a structured, commonly used format.

To exercise these rights, contact us at [email protected]. We will respond to your request as quickly as possible and within applicable regulations.

Protection of minors

77adb strictly prohibits its services for anyone under the age of 21. We do not intentionally collect any personal information from minors. An age verification process is followed at the time of registration.

If it comes to our attention that information from a minor has been collected, we will immediately close that account and delete the associated information. If a parent or guardian believes that their child under 21 has registered on our platform, please notify us at [email protected].

Marketing, Complaints & Policy Changes

Marketing and communications

If you have given consent at the time of registration or afterward, 77adb may send you relevant promotional information, offers, and updates. This communication is generally made via the mobile number or email you provided.

You can opt out of marketing communications at any time.
To opt out, contact [email protected] or use the unsubscribe option in the message.
Even if you stop marketing communications, transactional and account security messages will continue.

Third-party links and services

The 77adb platform uses certain third-party technologies and services, such as game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) and payment processors. These third parties have their own privacy policies.

77adb is not responsible for the privacy practices of these third parties. However, we only work with partners that we believe maintain satisfactory data protection standards. It is recommended that you review each partner's own privacy policy before interacting with them.

Changes to the privacy policy

77adb reserves the right to update this privacy policy at any time. Depending on the nature of the change:

Minor changes: The policy will be updated directly and the date of the change will be noted at the top of the page.
Significant changes: You will be notified via a notice on the platform and re-consent may be requested if necessary.
Continued use: Continued use of the platform after changes are made will be considered acceptance of the updated policy.

The latest version will always be available on this page. Make it a habit to review this policy regularly.

Complaints and contact

For any complaints, concerns, or questions related to your privacy, contact 77adb:

Email: [email protected]
Live chat: Available 24/7 through the platform.
Language: Support is available in both Bengali and English.

We take all privacy-related requests seriously and try to respond as quickly as possible. Your satisfaction and trust are very important to us.

Have a question about privacy?

Our support team is available around the clock in both Bengali and English. Email us: [email protected] — or speak to us directly on live chat.